Terms of Service
Last updated: 13 October 2026
1. Acceptance of Terms
By accessing and using this website ("Thrifted.mt"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use this service.
Opening a parent invitation or private agreement page does not accept the Parent Seller Agreement, these Terms or any AI permission. A parent accepts the seller arrangement by entering their legal name, making the required declarations and expressly signing the Parent Seller Agreement. That agreement incorporates these Terms for the sales it covers. AI permission requires a separate choice.
2. Platform Operator
Thrifted.mt is operated by Joshua Fielding (Sole Trader), based in Malta.
- Address: 53 Triq Il-Lunzjata, Flat 3 Julian Flats, San Gwann SGN 1312, Malta
- Email: [email protected]
Thrifted.mt acts solely as an intermediary platform. We are not a party to the underlying sale contract between buyer and seller. We provide marketplace technology, payment processing, delayed seller transfers and dispute facilitation tools, but we do not take title to any goods listed on the platform.
For a sale under parent-assisted selling, the sale contract is between the buyer and the teenager, represented by their parent or legal guardian. The teenager operates their own account with that adult's authority. Thrifted remains separately responsible for its own marketplace and payment-protection services and for any duties imposed on it by law.
3. User Account
Keep your account and password secure. You remain the account holder when you use parent-assisted selling and continue to operate your own account. Your parent or legal guardian authorises and supervises your sales and helps resolve order problems as explained in Section 4.
You must be at least 16 to hold a Thrifted account. At 16 or 17, you may browse, buy and message, subject to any consent or authority required by law. You may sell occasional used personal belongings through your account only under an active parent-assisted selling arrangement. Adults may sell in their own name after completing the required seller and payment-account checks. When you turn 18, you must accept the current Terms again as an adult, as explained below. Our minimum account age does not give you any legal capacity that the law does not otherwise provide.
4. Selling and Buying
Thrifted.mt provides a marketplace for users to list, sell and buy second-hand items. The following describes the end-to-end process:
Selling
- Sellers must set up the Stripe Connect account required for their selling arrangement and complete Stripe's onboarding and verification requirements. These payment-account requirements apply regardless of when they joined Thrifted.mt. Listings can remain pending or be excluded from public results while the relevant account checks are incomplete. Before a buyer can pay, checkout separately checks that the required account is correctly linked and ready to receive the seller's proceeds, including the payment and payout capabilities required for that selling arrangement. Incomplete verification, account restrictions or disconnection can prevent purchases and delay or prevent transfers and bank payouts. The parent-assisted selling and adult handover requirements below also apply where relevant.
- Sellers set a price and choose from the public delivery methods offered by Thrifted.mt: in-person meetup/collection (free) and EasiPik locker delivery (standard fee €3.25, paid by the buyer unless an eligible free-delivery promotion applies; see Section 5). For an EasiPik sale, a seller may optionally choose a mailed shipping label or a mailed polybag plus label kit. The selected mailed-material fee is deducted from that sale's proceeds.
- Once an item is sold, the seller is notified and must follow the chosen delivery flow: arrange the meetup with the buyer via in-app chat or drop the parcel off at a MaltaPost outlet.
- Seller proceeds are transferred to the seller's connected Stripe account after the applicable verified handover or protection period. Thrifted.mt does not offer an internal wallet, wallet payments or wallet withdrawals.
- For EasiPik locker orders, the seller drops off the parcel at a MaltaPost outlet. Drop-off alone does not start the release clock. A genuine MaltaPost collection scan starts the protection period and the seller's funds are released 48 hours after that scan unless an eligible dispute is opened during the protection window.
- For local meetups, if either party fails to attend the agreed meetup, the other party may report a no-show from the order page before handover. Reporting becomes available approximately 24 hours after payment; contact support for urgent earlier problems. The order will be cancelled regardless of which party was absent: the buyer receives a full refund, the seller receives no payment, the listing is deactivated (the seller can manually relist it) and a no-show strike is recorded on the absent party. Repeated strikes may result in selling restrictions.
Parent-assisted selling
If you are 16 or 17, request parent-assisted selling in Account settings by entering your parent or legal guardian's email address. We automatically send them a private invitation that expires and can be used once to open a private session. Opening the invitation or agreement page does not approve selling. Your parent does not need a separate Thrifted account.
Your parent must enter their own legal name and expressly confirm that they are at least 18, are your parent or legal guardian and have the authority required by law to represent you for these sales. They must agree to supervise the sales and help resolve order problems. The arrangement covers occasional sales of your used personal belongings. It cannot be used for a trading business or stock bought or otherwise sourced for resale.
Selling becomes active only after the required Parent Seller Agreement and account-readiness checks have been completed. These include Stripe verification and payout readiness as well as Thrifted's checks on the arrangement and account. Routine eligible requests do not need approval from support. Existing-order conflicts, conflicting account details, screening concerns or verification problems may require intervention and can delay or prevent activation.
For new sales made while the arrangement is active, the teenager is the seller and the named parent or legal guardian acts as their representative. The teenager keeps their own account and may create listings, message buyers and arrange fulfilment with that adult's authority. The parent is responsible for authorising and supervising those sales and cooperating with the teenager, buyers and Thrifted when a problem arises.
The parent must help ensure that listings are accurate, goods can lawfully be sold and orders are fulfilled. They must help the teenager respond to buyer questions and cooperate with Thrifted in handling returns, refunds and disputes. The existing fulfilment and payment-protection procedures apply. This responsibility does not require the parent to fund refunds or reimburse Thrifted from their own money, as explained in Section 20.
In these Terms, references to the "seller" and "account holder" for a sale under this arrangement mean the teenager. The parent or legal guardian represents the teenager and has the supervision and cooperation responsibilities described in this section.
The teenager completes Stripe Standard onboarding using their own identity and bank details. Their payout bank account must be in their own name. Proceeds from sales under the arrangement are paid to that account, subject to the usual payment checks and release conditions. The parent supports the teenager in completing any required guardian steps.
The parent's identity or identity documents must never be entered as though they belong to the teenager. Stripe separately determines and collects any adult guardian or representative information, documents and acceptance it requires. The parent supplies their own details to Stripe in the role Stripe requests. Accepting the Thrifted Parent Seller Agreement does not complete Stripe's requirements or guarantee that Stripe will enable the account. Stripe's agreements may impose separate obligations on the teenager and the adult representative.
Ending the arrangement and turning 18
The parent may withdraw through their private parent agreement page or by contacting [email protected]. Withdrawal stops future selling under that arrangement and hides its unsold listings. It does not cancel existing orders. The parent must continue to help resolve outstanding order issues from sales made while the arrangement was active, under the same supervision and cooperation responsibilities.
When you turn 18, you must accept the current Terms again as an adult, even if you already accepted the same version before turning 18. This single acceptance confirms that you take responsibility for future sales without parental representation. You keep the same Thrifted account and do not need a separate adult seller handover acceptance. This applies whether or not you previously had a parent-assisted selling arrangement. Selling still requires any Stripe updates and the necessary account-readiness checks. Listings from the parent arrangement must be republished before they can be sold under your adult acceptance. Existing orders retain the arrangement that applied when they were placed, including the parent's duty to help resolve outstanding issues. Turning 18 does not promise an automatic change to Stripe's account or representative requirements.
Buying
- Buyers pay in full at checkout using the payment methods offered, including eligible Thrifted gift vouchers. If a voucher covers the full order total, no card payment is needed. Any remaining amount is paid using a supported checkout payment method. The seller transfer is delayed until the transaction completes and the applicable buyer protection window ends.
- Buyers meet the seller in person at an agreed location (free). Use the in-app chat to coordinate the meetup.
- EasiPik locker delivery: Buyers can choose an EasiPik locker near them (standard fee €3.25, subject to eligible free-delivery promotions; see Section 5). The seller drops off the parcel at a MaltaPost outlet, MaltaPost routes it to the chosen locker and the buyer receives a PIN to collect. A genuine MaltaPost collection scan starts a 48-hour protection window during which an eligible dispute can be raised.
- For meetups, the buyer must inspect the item before handover. The seller then scans the buyer's QR code. That verified handover completes the sale and authorises immediate release of the seller's funds. The buyer may leave a review after completion.
- For EasiPik problems, use the dispute option on the order page before collection or within the 48-hour protection window. For meetup item concerns, contact support before QR handover; the EasiPik dispute form does not apply. Meetup no-shows have a separate reporting option available approximately 24 hours after payment. Contact support for urgent earlier problems and the limited post-handover claims described in Section 13.
- Buyer inspection responsibility: Buyers must inspect the item thoroughly before the seller scans the buyer's QR code. Once that verified scan confirms handover, post-handover disputes are not accepted except for the limited cases set out in Section 13, including chargebacks with your card provider, statutory rights where the seller is a professional trader and counterfeit, fraud or non-delivery claims.
- Meetup safety: Always meet in a public, well-lit place (e.g. a cafe, shopping centre or busy street). Bring a friend if possible. Inspect the item before the seller confirms handover. Never share your home address with a seller you don't know. Thrifted.mt is not liable for any harm or loss arising from in-person meetups.
- Meetup liability cut-off: Once the seller scans the buyer's QR code, the transaction is considered complete. All inspection must occur before the verified handover. Post-handover disputes are not accepted except for the limited cases set out in Section 13, including chargebacks with your card provider, statutory rights where the seller is a professional trader and counterfeit, fraud or non-delivery claims. Thrifted.mt bears no responsibility for the physical safety of users or for theft, fraud, personal injury or property damage arising from in-person meetups. By choosing the meetup delivery method, you acknowledge and accept this risk.
Thrifted.mt is not a party to the underlying sale contract between buyer and seller, but we enforce these Terms to protect both parties.
5. Fees and Payments
Buyer Protection Fee: Thrifted.mt charges a mandatory buyer protection fee at checkout of 5% of the agreed item price plus €0.50. For bundles, the 5% applies to the agreed total price of the items and the fixed €0.50 is charged once per bundle. The fee is calculated before applying any discount code. An accepted offer or a lower bundle price agreed directly with the seller changes the agreed price used for this calculation. Gift vouchers and free-delivery codes do not reduce the fee. This fee applies to all purchases and covers secure payment processing, delayed seller transfers and dispute facilitation. The fee is shown in the order summary before payment. Sellers pay no selling commission and receive their agreed sale price before any optional seller-funded adjustment. If a seller chooses mailed materials for an EasiPik sale, the mailed shipping-label fee or polybag plus label-kit fee is deducted from that sale's proceeds.
Delivery Fees: The public delivery methods offered by Thrifted.mt are in-person meetup/collection and EasiPik locker delivery. Meetup/collection is free. The standard EasiPik delivery fee is €3.25 per order, payable by the buyer unless an eligible free-delivery promotion applies. The delivery charge is shown at checkout before payment. If the seller offers seller-funded free delivery, the waived delivery fee is deducted from that sale's proceeds. Thrifted-funded free delivery does not reduce the seller's proceeds. A seller who chooses optional mailed materials for an EasiPik sale pays the displayed mailed-label or polybag plus label-kit fee from that sale's proceeds. These optional material fees are separate from delivery and still apply when delivery is free.
Seller payouts: After an eligible sale completes and any applicable protection period ends, Thrifted.mt initiates a transfer to the seller's connected Stripe account, provided that account is eligible to receive it. Stripe pays out to the seller's linked bank account according to its payout schedule and account requirements. Bank arrival depends on Stripe, the seller's account status and the bank. Thrifted.mt does not offer an internal wallet or process wallet withdrawals.
All fees are subject to change with reasonable notice. All card payments are processed securely by Stripe.
Gift voucher terms also apply to voucher purchases and use.
6. Prohibited Items
Users may not list items that are illegal, dangerous or violate our community standards. Prohibited items include, but are not limited to:
- Counterfeit or "fake" items.
- Stolen goods.
- Weapons, firearms and explosives.
- Drugs and drug paraphernalia.
- Hazardous materials.
- Items that violate intellectual property rights.
- Adult content or services.
- Worn intimate apparel (e.g. worn underwear, used hosiery, used swimwear bottoms).
- Stock images or images sourced from other websites (items must be photographed by you).
- Digital products, including ebooks, audiobooks, download codes and gift cards (only physical printed books may be listed, under the Books category).
The permissions in Section 15 apply to external AI checks on teenage accounts. We use automated image checks on new and edited listings to detect stock or reused photos, adult or otherwise inappropriate content and AI-generated images, and to identify whether an item appears to be branded. These automated checks do not themselves decide whether a branded item is genuine or counterfeit; suspected counterfeit, intellectual-property or other prohibited listings are escalated to human moderators, and we may temporarily hide or remove a listing pending that review. Most stock images are filtered out automatically during the listing process.
Listing Violations and Strikes: Where a listing is removed following moderator review or a user report — for example a stock or reused image, a counterfeit or intellectual-property-infringing item, or another prohibited item — a strike may be recorded on the seller's account. The first violation generally results in a warning and removal of the listing. Repeated strikes may result in temporary or, in serious or persistent cases, permanent selling restrictions, applied at our discretion.
7. User Conduct
You agree not to use the Service to:
- Violate any local, state, national or international law.
- Harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability.
- Submit false or misleading information.
- Upload or transmit viruses or any other type of malicious code.
- Spam, phish, pharm, pretext, spider, crawl or scrape.
8. Account Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
9. Limitation of Liability
In no event shall Thrifted.mt, nor its directors, employees, partners, agents, suppliers or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory.
10. Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Malta and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
12. Seller Payouts
Seller sale proceeds are transferred through Stripe Connect under the rules below. Thrifted.mt does not offer an internal wallet.
- Seller Transfers: Thrifted.mt initiates a transfer to the seller's connected Stripe account after the applicable verified handover or protection period, provided that the account is eligible to receive the transfer.
- Release Timing: A meetup completes when the seller scans the buyer's QR code after inspection, which authorises immediate release. For EasiPik, drop-off alone does not start the clock. A genuine MaltaPost collection scan starts the protection period and funds are released 48 hours after that scan unless an eligible dispute is opened.
- Stripe Account Requirements: Verification requirements, account restrictions or payment disputes can delay or prevent transfers and bank payouts. Seller proceeds are not converted into a Thrifted wallet balance.
- Bank Payouts: A transfer to your connected Stripe account is separate from Stripe's payout to your bank. Stripe's payout schedule, account status and bank processing determine when the funds arrive.
- Payment Disputes: If a buyer opens a payment dispute or chargeback through their bank or card provider, the relevant payment or Stripe Connect transfer may be held, reversed or cancelled while the dispute is handled.
- Earlier Transactions: Any amount lawfully owed from an earlier transaction remains owed. Contact [email protected] about an unresolved earlier payment.
Payment disputes and chargebacks may arise after funds have been released, transferred or paid out to a bank account. Their deadlines and consequences depend on the applicable law, payment method and payment-provider rules. Available funds or transfers may be held, reversed or recovered where permitted. Thrifted may initially bear a refund or chargeback through its payment provider. The parent's supervision and cooperation duties for parent-assisted sales do not create a personal repayment obligation under these Terms. This paragraph does not create a new chargeback deadline or extend a legal limitation period.
For parent-assisted sales, the teenager uses their own Stripe identity and bank account as explained in Section 4. The parent acts as their representative and completes any separate adult guardian or representative requirements imposed by Stripe.
13. Thrifted Payment Protection
"Thrifted Payment Protection" is a payment-hold and dispute process, not a warranty, insurance policy or regulated financial custody service. Seller transfer timing depends on the verified completion event for the chosen delivery method. An eligible dispute opened during the applicable protection period keeps the transfer on hold while the case is reviewed.
Meetup orders: You must inspect the item's condition, authenticity, size and fit before handover. The handover is confirmed when the seller scans the buyer's QR code in the Thrifted.mt app. That verified scan constitutes the buyer's acceptance of the item in its then-current condition and authorises immediate release of the seller's funds. Meetup orders do not have the EasiPik 48-hour post-collection protection window. Limited exceptions may still apply for chargeback rights with the buyer's card provider, statutory rights where the seller is a professional trader and counterfeit, fraud or non-delivery claims.
Meetup concerns and no-shows: If an item is significantly not as described when you inspect it, contact support through the order page before the seller scans your QR code. Meetup concerns are handled by support, not through the EasiPik dispute form. If either party misses the agreed meetup, the other party can use the no-show reporting option while the order is awaiting handover. This option becomes available approximately 24 hours after payment. Contact support for urgent problems before then.
What is not covered: As most sellers are private individuals, returns are not accepted for buyer's remorse (e.g. item doesn't fit, change of mind) unless the seller explicitly agrees. Condition disagreements that are minor or consistent with the listing description are also not covered.
EasiPik dispute process: Use the dispute option on the order page to report an eligible problem before collection or during the 48-hour protection window described below. An eligible dispute keeps the seller transfer on hold while we review the case. We may request evidence such as photos or messages. Contact support if you cannot submit the report through the order page. For meetup concerns, support reviews the claim and the order may be cancelled with a full refund where eligible. After the seller scans the buyer's QR code, meetup claims remain limited to the exceptions described in this section. If funds have already reached the seller, they will be recovered or reversed where possible. Thrifted.mt is not liable for any shortfall that cannot be recovered from the seller.
Chargebacks: If a buyer initiates a chargeback directly with their card provider, the disputed amount is placed on hold in accordance with Stripe's dispute process. Both the buyer and seller may be asked to provide evidence. Thrifted.mt will attempt to defend legitimate sales on the seller's behalf.
Dispute deadlines and cancellation: Raise meetup concerns with support before the seller scans the buyer's QR code, subject to the limited post-handover exceptions described in this section. For EasiPik orders, a genuine MaltaPost collection scan starts a full 48-hour protection window during which an eligible dispute can be raised. Problems can also be reported before collection. Dropping off the parcel or an earlier delivery confirmation does not start or shorten that window. Eligible meetup orders where handover has not been completed within 14 days of payment are automatically cancelled with a full refund to the buyer. Sellers can also cancel eligible orders before dispatch or meetup handover.
Refund eligibility: Full refunds are issued for a seller no-show, a verified counterfeit or fraudulent item or an item significantly not as described that is reported before meetup QR handover or within the EasiPik dispute period. EasiPik non-delivery claims are reviewed through the same dispute process. An approved full refund covers what you paid for the affected order or item, including the buyer protection fee and any delivery charge paid for it. Card refunds return through the original payment method. Any voucher refund is credited back to the voucher, not paid in cash. Refunds are not issued for buyer's remorse (e.g. item doesn't fit, change of mind) or minor condition differences consistent with the listing description, subject to any applicable statutory rights or an agreement by the seller under this section.
Your protection before handover (meetup): Before the verified handover, the seller transfer remains delayed. You may report a seller no-show or report that the item is significantly not as described, counterfeit or fraudulent. Where the report is verified, you may receive a full refund including the buyer protection fee. If the meetup is not completed within 14 days of payment, the order is automatically cancelled and you are refunded in full. Immediate release after the QR scan does not remove your card-provider chargeback rights, your statutory rights where the seller is a professional trader or Thrifted.mt's commitment to facilitate disputes about non-delivery, counterfeit items or fraud.
14. Consumer rights, private sales and reporting
Parent-assisted selling is intended for occasional sales of used personal belongings. Accepting that description does not decide whether the seller is legally a private seller or a trader. The law looks at the actual activity. If the activity becomes commercial or involves stock sourced for resale, this arrangement must not be used for further sales. Contact [email protected] before continuing to sell.
For a genuine sale between private individuals, the EU consumer right to a 14-day withdrawal and consumer conformity guarantees that apply to trader-to-consumer sales do not apply to the goods contract. Civil-law rights, rights concerning fraud or misdescription, card-provider rights and Thrifted's contractual payment protection may still apply. The seller remains responsible for obligations that apply to the sale.
If the legal seller is acting as a trader, mandatory consumer rights apply even if the profile or agreement describes them as private. The seller must provide the information and remedies required by law. Whether a contract is a distance or off-premises contract depends on how it is made. Choosing collection or a meetup does not by itself remove a statutory withdrawal right. A QR handover, payment release or platform dispute deadline does not override mandatory rights. These rules include Malta's Consumer Rights Regulations (S.L. 378.17).
Thrifted's own services are provided by Joshua Fielding as a sole trader. A private goods sale does not remove any consumer rights that apply to those services. Nothing in these Terms, including the liability, disclaimer, indemnity or dispute clauses, excludes a right, remedy or responsibility that cannot lawfully be excluded.
The parent and teenager must provide accurate information reasonably required for applicable tax, identity and reporting duties. Thrifted will collect or disclose information where required by applicable law, as explained in the Privacy Policy. This arrangement does not decide who is taxable or reportable or make proceeds tax-free. Any applicable platform-reporting duties remain Thrifted's responsibility. Reporting thresholds do not determine trader status or create a tax-free allowance.
15. Content Moderation & Digital Services Act
In accordance with the EU Digital Services Act (DSA), Thrifted.mt applies the following content moderation measures:
- Automated screening: we use rules and AI checks to identify reused or stock images, inappropriate content, generated images and branded items. Images from adult accounts can be processed by Google Gemini or OpenAI. External AI checks involving teenager account content require the applicable parent permission and OpenAI-only routing. Flagged content may be hidden or referred for human review. Content may also be held when a required permission or provider is unavailable; this is separate from a finding that it breaks the rules. Other checks and human moderation may still apply.
- Translation: we use Google Cloud Translation or paid DeepL to translate listing text and selected chat messages. Translations can be cached. Account deletion includes linked cached copies; older entries without source links may need individual review, as explained in the privacy policy.
- Chat moderation: we use rules and, where the required permissions and eligibility allow, AI checks to detect prohibited content, abuse and scam patterns. Message text uses OpenAI; adult image attachments can use Google Gemini or OpenAI. Minor permission gates require OpenAI-only routing and the relevant parent permission for affected participants. Messages may be blocked, held or referred for review, and repeated violations may restrict messaging. A permission-related hold is not itself a rule violation. You can contest a moderation decision by contacting [email protected].
- User reporting: Any user can report a listing they believe violates these Terms. Reports are reviewed by our team and action is taken where appropriate.
- Appeals: If your listing is removed or your account is restricted, you may appeal the decision by contacting [email protected]. Appeals are reviewed without a guaranteed response period.
- Transparency: We keep records of our content-moderation decisions and intend to publish a transparency report summarising our moderation activity, including the number of reports received, action taken and average review times.
AI choices for teenagers and parents
Parent AI permission is separate from the Parent Seller Agreement and its checkbox is unchecked by default. A parent can approve and supervise sales without giving AI permission. This separate permission covers OpenAI processing for optional listing assistance and background safety checks on account content. It does not replace the teenager's own choice to enable listing assistance.
Optional listing assistance may send listing and care-label photos to OpenAI to suggest listing details and read materials. It is available to a teenager only while the required parent permission is valid and the teenager has chosen the feature themselves. The teenager can turn off optional listing assistance in their settings. The parent can withdraw their AI permission through the private parent agreement page. Withdrawal stops future OpenAI processing authorised by that permission; some features may be unavailable if their safety checks cannot run. It does not withdraw the Parent Seller Agreement. Earlier processing and retained records are explained in the Privacy Policy.
Photo indexing and photo search are unavailable to teenagers. New photo indexing is currently paused; separately enabled photo search can be available to eligible adults with its own choice. Neither seller acceptance nor parent OpenAI permission enables these Google photo features. A separate ChatGPT connection has its own eligibility and permission requirements, including any parent or guardian permission OpenAI requires. Neither the Parent Seller Agreement nor the internal OpenAI permission authorises that connection.
The parent AI permission ends when the teenager turns 18. The adult account holder must make fresh choices for optional AI features and separately authorise a ChatGPT connection if they choose to use it as an adult. Accepting the Terms as an adult does not enable optional AI or authorise a ChatGPT connection. These arrangements do not remove the teenager's own data-protection rights or Thrifted's duties under data-protection law.
Our designated contact for DSA matters is [email protected].
16. Ranking, Visibility & Listing Boosts
Listing order depends on where you browse and the filters or sort order you choose, including category, size, price, condition and location. Ordinary browsing generally favours newer listings; available sorts include price, distance, discount size and popularity based on favourites or views. By default, text-search results also consider how well listings match your search, including matches in the title, brand, colour and category. Where available, For You recommendations use your saved style and size preferences and followed brands, alongside listing favourites, views and recency. You can use ordinary browsing, filters or sorting instead of For You recommendations. Boosted listings can receive premium placement and be interleaved with other results as described below. The homepage may also rank listings using views, favourites, recency and recent trending activity.
Listing Boosts: Sellers may purchase boost credits to increase listing visibility. Each boost credit provides 24 hours of premium placement in search results and on the homepage. Sellers may apply 1 to 7 credits per listing (24 hours to 7 days). Boost credit packs and pricing are displayed before purchase. Boosts are non-refundable once activated. New sellers may receive complimentary boost credits. Boosted listings are clearly marked with a visible badge so buyers can distinguish promoted content from organic results.
17. Modifications to Terms
We reserve the right to modify these Terms. We will provide any notice required by applicable law and reasonable advance notice of material changes through an appropriate channel, such as email or an in-app notice. Where reacceptance is required, you must accept the updated Terms before continuing to use the affected service. If you do not agree, you must stop using the Service before the change takes effect.
18. Force Majeure
Neither Thrifted.mt nor any user shall be liable for any failure or delay in performing an obligation under these Terms where such failure or delay results from circumstances beyond reasonable control, including but not limited to natural disasters, war, terrorism, government action, pandemic, epidemic, power failure, internet or telecommunications failure or industrial action.
19. Intellectual Property & User Content
By listing items or posting content on Thrifted.mt, you grant us a non-exclusive, worldwide, royalty-free licence to use, display, reproduce and distribute that content solely for the purpose of operating and promoting the platform. You retain ownership of your content.
You warrant that any content you post does not infringe any third party's intellectual property rights, privacy rights or other legal rights. You are solely responsible for the content you upload.
All trademarks, logos and branding associated with Thrifted.mt are the property of the platform operator and may not be used without prior written consent.
20. Indemnification
You agree to indemnify, defend and hold harmless Thrifted.mt, its operator, employees and affiliates from and against any claims, damages, losses, liabilities and expenses (including reasonable legal fees) arising from or related to: (i) your use of the Service; (ii) your breach of these Terms; (iii) your violation of any applicable law or regulation; or (iv) your infringement of any third party's rights.
A parent's approval of parent-assisted selling does not create a personal guarantee or require them under these Terms to pay the teenager's refunds, chargebacks or other amounts from their own funds. Their responsibilities are the supervision and cooperation duties in Section 4. The indemnity in this section does not make the parent personally liable for the teenager's payment obligations merely because they approve or supervise the sales. Separate obligations imposed by applicable law or accepted under Stripe's own agreements are unaffected.
21. Dispute Resolution
If you have a dispute, contact [email protected] first. Where applicable, you may use an alternative dispute resolution body or bring a claim before the courts of Malta. The former European Commission Online Dispute Resolution platform was discontinued on 20 July 2025.
22. Contact Us
If you have any questions about these Terms, please contact us at [email protected].
23. Anti-Money Laundering & Identity Verification
Thrifted.mt is committed to preventing money laundering, terrorist financing and fraud. We implement the following measures in line with Malta's Prevention of Money Laundering Act and FIAU guidelines:
- Stripe Connect payout verification is mandatory before seller payouts can be received and may be required for listings to remain visible.
- We may rely on screening performed by Stripe during connected account onboarding (KYC, AML and sanctions checks), and we reserve the right to perform additional screening against international sanctions lists and politically exposed persons (PEP) databases.
- We monitor transactions for unusual patterns including high-value transactions, rapid trading activity and structuring.
- We reserve the right to delay, suspend, refuse, reverse or cancel any transaction or Stripe Connect transfer if we reasonably suspect it may be connected to money laundering, terrorist financing or fraud.
- We may be required to report suspicious activity to the Financial Intelligence Analysis Unit (FIAU) of Malta without notifying the user concerned.
